Clifford chukwuka felix

Sales Manager

Ogba Egbema Ndoni, NG.

About

Results-driven sales professional and manager with experience overseeing operations and driving customer satisfaction in the food service industry. Adept at managing sales activities, supervising staff, and enhancing customer engagement to achieve business objectives.

Work

Mr increase Shawarma and soya burger

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Sales Person and Manager

Cotonou, Benin

Summary

Managed comprehensive sales operations and supervised staff to ensure exceptional customer service and drive business growth for a popular food establishment.

Highlights

Directed daily sales activities, consistently achieving customer satisfaction targets and streamlining service delivery processes.

Managed inventory and stock levels for shawarma and soya burgers, optimizing ordering and storage procedures to minimize waste.

Trained and mentored sales associates, fostering a high-performance team focused on customer engagement and operational efficiency.

Implemented effective merchandising and promotional strategies, contributing to increased product visibility and customer loyalty.

Resolved customer inquiries and complaints promptly, enhancing overall service quality and maintaining a positive brand reputation.

Languages

English

Skills

Sales

Sales Management, Customer Service, Retail Sales.

Operations Management

Inventory Management, Staff Supervision, Service Delivery.

Customer Relations

Customer Engagement, Complaint Resolution, Client Satisfaction.

Team Leadership

Staff Training, Performance Coaching, Team Building.